While we do not offer any warranties with respect to the products and services available through our site, we are committed to working with you to ensure that you are satisfied with every product we sell directly on this Site. In the event a product sold directly on this Site does not meet your expectations, we ask that you contact us at Info@ustencil.com. We will do our best to work with you to replace the item or refund you your money. You are responsible for shipping charges on returned items; we will match your shipping method on your replacement or exchange item(s). You must insure the shipment or accept the risk of loss or damage during shipment. We strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
If your order arrives in a damaged condition, save the merchandise AND the original box and packing it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of the damaged merchandise.
Questions regarding our warranty and return policies should be addressed via email to Info@ustencil.com. These policies set forth your sole and exclusive rights with respect to return of products and services that you may purchase through our site.